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Our Products
AI-Powered Credit Risk Prediction
This AI solution helps banks proactively manage credit risk by identifying potential issues before they impact customers.
Early Identification: The AI solution successfully identifies over 95% of non-performing SME loans at least three months before difficulties arise.
Proactive Mitigation: Potential to save over 80% at-risk borrowers from default, leading to increased customer retention and new opportunities for financial products.
This AI solution not only minimizes loan losses but also fosters stronger customer relationships built on trust and proactive support.
VECTRA | AI-Powered Collections Agent
The Future of Empathetic Debt Resolution, Newform VECTRA is a groundbreaking AI-powered debt resolution agent designed specifically for banking customers. It's built to completely transform the traditional debt collection process, making it empathetic, efficient, and entirely human-interaction-free. Newform Resolve leverages the latest in agentic AI to provide a seamless, understanding, and highly effective solution for managing outstanding payments.
Benefits:
- Increased Recovery Rates: 5-15% uplift through timely, personalized, and scalable outreach.
- Reduced Operational Costs: 30-50% reduction by automating initial contact.
- Improved Customer Experience: Consistent, empathetic digital interactions and flexible options.
- Enhanced Compliance: Automated adherence to regulatory guidelines.
- Scalability & Data-Driven Insights: Efficiently handles growing volumes; provides actionable data
RESOLVE | AI Powered IT Helpdesk Solution
Inefficient and ineffective helpdesk catering to 3000+ employees. High Volumes as limited capacity | Lengthy Response Times | Limited Time Zone Coverage | Low Employee Satisfaction Scores
Newform Resolve - Solution Highlights:
- Automated Tech Support
- Gen AI powered Text & Conversational AI
- Knowledge Mining using Standard Procedures (SOPs) and Conversational History
- Use of human for complex escalations
Benefits:
- 75-80% deflection rate to AI agent
- 45-55% auto resolve rates
- Better Employee Experience
- Improved Turn Around Time
AI-Powered Loan Processing Accelerator
This AI solution streamlines and accelerates customer requests, such as increasing personal loan amounts or credit card limits. The system analyzes various data points, including transaction history, industry trends, and credit scores, to provide real-time risk assessments and propose initial decisions.
Faster Funding: Speed up loan approvals and attract clients who need quick access to capital.
Lower Costs: Reduce operational expenses by automating initial loan analysis and minimizing manual data collection.
Improved Customer Relationships: Increase client satisfaction and retention with faster decisions and transparent summaries, leading to greater loyalty and cross-selling opportunities.